Case 2
Boxer Advisors team members were responsible for one day of training during the four-day “freshman orientation” session for new salespeople. We adopted an influence/communications workshop to improve the influence skills required for success in working with colleagues and clients and conducted seven workshops over a three-year period. We also facilitated “alumni” post-program sessions.
The recommended workshop was the highest-rated segment of the orientation program during the three years we conducted the training. Over 90% of the participants felt that the course met its stated objectives and that what they learned would help them perform their jobs better. The client was able to document several hundreds of thousands of dollars in either cost savings or increased revenues. Participants further reported positive and constructive communication with their managers, peers, and internal and external customers.