Case 5
As part of a five-year contract, Boxer Advisors team members supported one of our federal government clients in an organizational-change initiative due to restructuring and competitive sourcing. The mandate from the client was to provide:
- Change management support
- An organization-wide organizational assessment using focus groups interviews, as well as recommendations to address concerns identified
- Facilitated strategic planning and all-hands meetings
- Recommendations regarding leadership development and implementation
- Assistance in the implementation of recommendations.
Seventy-five percent of agency participants said there were improvements in managers’ productivity, work-group productivity, project completion, and service quality. Converting only the tangible benefits to monetary value showed that the programs delivered an ROI of 70%.